Privacy Policy

Our Promise to You
Your privacy is important to us. At Dunarea Magazin Românesc, we only collect the information we need to provide you with our service, and we protect it carefully. We do not sell your data to anyone.

1. What Information We Collect

When you place an order or create an account, we collect information like:

  • Your Name

  • Your Contact & Delivery Details (email, phone number, address)

  • Details of the products you purchased

We also collect some technical data (like your IP address) to help our site work properly and stay secure.

2. How We Use Your Information

We use your data for essential purposes:

  • To process and deliver your order.

  • To communicate with you about your purchase.

  • To manage your account.

  • To improve our website and prevent fraud.

  • To send you marketing emails, but only if you have given us permission. You can opt-out at any time.

3. Who We Share It With

We only share your information with essential partners to provide our service:

  • Payment Processors (like Stripe or PayPal) to securely handle your payment. We never see or store your full card details.

  • Delivery Companies to get your order to you.

  • Our Website Partners who help keep our site running securely.

4. Your Rights

You have rights over your personal data. You can:

  • Ask for a copy of the data we hold about you.

  • Ask us to correct any information that is wrong.

  • Ask us to delete your data.

  • Object to us using your data (for example, for marketing).

5. Data Security & Retention

We use security measures like SSL encryption to protect your data. We are required by UK law to keep order information for 6 years for tax purposes. After that, we securely delete it.

Questions?

If you have any questions or want to exercise your rights, please contact us at sales@dunarea.co.uk.